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Intercontinental Kuala Lumpur, An Ihg Hotel, Kuala Lumpur

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Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

165 Jalan Ampang, Kuala Lumpur, Malaysia, 50450

Intercontinental Kuala Lumpur, An IHG Hotel, is a five-star luxury property located in Kuala Lumpur's City Centre, just steps from the iconic Petronas Twin Towers. The hotel combines contemporary elegance with local heritage, offering upscale amenities and exclusive benefits. It serves as an ideal urban retreat for both business and leisure travelers, situated close to shopping malls, the Kuala Lumpur Convention Centre, and cultural attractions.

Location

Strategically located in the heart of Kuala Lumpur, the hotel is minutes away from major attractions such as Suria KLCC shopping mall and Aquaria KLCC. It's easily accessible via public transport with stations nearby and offers complimentary parking for guests. The hotel also provides shuttle services to local areas, enhancing convenience for travelers.

Rooms

The hotel features 473 spacious guest rooms, designed for comfort and convenience with super king beds or twin beds available. Each room includes a large marble bathroom with separate shower and bathtub, ideal for relaxation. Guests have access to the exclusive Club InterContinental lounge, which offers enhanced hospitality and unique advantages during their stay.

Eat & Drink

Dining experiences at Intercontinental Kuala Lumpur range from fine dining at the award-winning Tatsu Japanese Restaurant to a lavish buffet at Serena Brasserie. The OneSixFive Lounge is known for afternoon high tea sets featuring a mix of sweets and savories in a serene setting. Bentley's Pub provides a traditional English atmosphere perfect for casual gatherings.

Leisure & Business

The hotel offers extensive leisure facilities including a heated outdoor pool surrounded by lush landscaping and a well-equipped fitness center for maintaining workout routines. With eight meeting rooms and two grand ballrooms, the venue accommodates events for up to 1,200 delegates, supported by modern audio-visual capabilities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
1 Super King Classic
Max:
3 persons
42 m² 
Bed options:
1 King-size bed
City view
Shower
Coffee machine
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2 Super Single Classic
Max:
3 persons
42 m² 
Bed options:
2 Single beds
City view
Shower
Coffee machine
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Classic King Room High Floor
Max:
3 persons
42 m² 
Bed options:
1 King-size bed
City view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Kuala Lumpur 4.2 km
Airports
Sultan Abdul Aziz Shah (SZB) 31.7 km
Kuala Lumpur International (KUL) 62.4 km
Train
Ampang Park Station200 m
Old Kuala Lumpur Railway Station 3.5 km
Underground
Bukit Bintang 1.7 km
Tun Razak Exchange 1.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Internet access
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Darts

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Spa & wellness centre
  • Beauty treatment
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

165 Jalan Ampang, Kuala Lumpur, Malaysia, 50450
Map view
165 Jalan Ampang, Kuala Lumpur, Malaysia, 50450
Nearby
Park
KLCC Park
420 m
Shopping Area
The Intermark
450 m
Kuala LumpurMalaysia
Jalan Ampang
260 m
Gallery
ILHAM Gallery
260 m
Mosque
As Syakirin Mosque
260 m
Jalan Ampang
Kun Yam Thong Temple
260 m
201 Jalan Tun Razak
LUTH Building
380 m
Shopping Area
Ampang Park Shopping Centre
260 m
Mall
Ampang Park
260 m
Restaurants
Bentley's Pub
10 m
165 Jalan Ampang
Tatsu Japanese Cuisine
130 m
165 Jalan Ampang Intercontinental Hotel
Serena Brasserie
120 m
165 Jalan Ampang InterContinental Kuala Lumpur
OneSixFive
10 m
Intercontinental Kuala Lumpur 165 Jalan Ampang
Obrien's Irish Sandwich Bar
100 m
Great Eastern Mall Lot 15 Ground Floor 303 Jalan Ampang
Ra-Ft Cafe'
200 m
Binjai 8 Premium Soho Lorong Binjai Unit G1
Trace Restaurant & Bar
80 m
8 Jalan Binjai Level 40
Fuego at Troika Sky Dining
340 m
Tower a Level 23a The Troika 19 Persiaran Klcc
Cantaloupe
190 m
Level 23a Tower B Level 23A
The Optimist Coffee
150 m
Ampang Park Lrt Gtower Exit

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Friendly staff
Great dining experience
Room lighting
Limited staff during crowded times
8.2/10
Great
Rooms
8.3
Location
8.5
Service
8.8
Dining
7.8
Guest reviews
8.2/10
based on 13 reviews
8.5
8.5/10based on 2656 reviews
Tommy
United Kingdom, May  2024
8.2/10

My stay at the hotel was overall pleasant. The rooms were clean and spacious with good amenities, although they could use some refurbishment soon. The service was excellent, from check-in to check-out. The location was convenient and central, though a bit crowded at times. The dining options were delicious with a cosmopolitan range of dishes. The facilities were well-maintained and enjoyable.

Rooms
8.0
The rooms were clean, spacious, and well-equipped with high-quality toiletries.
Service
9.0
The service was top-notch, and the staff was attentive to my needs.
Location
7.0
The hotel's location was central and convenient, near the LRT station and shopping malls.
Dining
9.0
The dining experience was fantastic with a variety of delicious cuisine.
Facilities
8.0
The facilities were well-maintained and provided everything I needed during my stay.
John
United States, May  2024
8.2/10

My stay at the hotel was quite pleasant overall. The rooms were clean and spacious, making it suitable for both business and leisure travelers. However, the check-in process was delayed until after 5 pm, which was a bit inconvenient for me. The hotel's central location was a definite plus, allowing me easy access to nearby attractions and shopping areas.

Rooms
8.0
The rooms were clean and big, perfect for one person's stay.
Service
9.0
The staff, especially Jason, was incredibly helpful and welcoming throughout my stay.
Location
9.0
The hotel's location is very central, providing easy access to key attractions like the KLCC mall and park.
Dining
7.0
The dining options were limited but tasty, with prices slightly on the expensive side.
Facilities
8.0
The hotel offers a range of facilities to meet guests' needs.
Geoffrey
United Kingdom, April  2024
8.4/10

My stay at the hotel was fantastic overall. The rooms were clean, spacious, and perfect for both business and leisure travelers. The staff went above and beyond to make me feel welcome and remembered my name. The location was convenient, with easy access to shopping malls and attractions; however, it felt a bit crowded due to recent installations. The dining experience was pricey but delicious, and the facilities were top-notch.

Rooms
9.0
I stayed in an executive king-size room on the 24th floor, which was extremely spacious with a huge bed and all the necessary amenities. The recent renovation made the room feel fresh and inviting.
Service
9.0
The service at the hotel was exceptional. The staff, especially Donnie, was incredibly helpful and kind, making my stay memorable. Breakfast was amazing, and the hotel offered various services like room service, car hire, and tours.
Location
8.0
The hotel's location was pretty good, with a short walk to KLCC mall and the park. It was connected to a small Intermark mall and was easily accessible to other shopping centers. Being near the skyscrapers provided a unique perspective of the city.
Dining
7.0
The dining options at the hotel were expensive but of good quality. The staff, especially Masoud and Mr Jason, ensured that my needs were met during meals, even in crowded situations.
Facilities
9.0
The hotel had great facilities, including a spacious and recently renovated breakfast restaurant. The variety of services offered made the stay convenient and enjoyable.
Bernard
United Kingdom, April  2024
7.8/10

My stay at the hotel was a mix of ups and downs. The rooms, although filled with ants that found their way into our bags and clothes, were nearly perfect, albeit with overly complicated bedside lighting controls that frustrated us. The service, initially rude and confusing about takeout options, turned around thanks to Mr Jason, Baitul, Imamah, and the rest of the hardworking team who redeemed the hotel's image after a bad encounter with the desk manager. The location, although close to KLCC mall with a convenient 8-minute walk, seemed slightly overshadowed by neighboring hotels with equally good positions. The dining experience, while top-notch and catering to various tastes, lacked sufficient staff, especially in the crowded mornings. Facilities were decent.

Rooms
8.0
The rooms, despite the ant issue, were nearly perfect, except for the complicated lighting controls from the bedside.
Service
9.0
The service, initially challenging, significantly improved thanks to Mr Jason, Baitul, and Imamah, along with the hardworking team.
Location
7.0
The hotel's location near KLCC mall was convenient, but there are other comparable options nearby.
Dining
8.0
The dining experience was excellent, though overcrowded at times, with standout service from Masoud, particularly at Serena Brasserie.
Facilities
7.0
The facilities met our basic needs but nothing extraordinary.
Friendly staff
Room lighting
Harry
United Kingdom, March  2024
8.8/10

The hotel offers super spacious rooms with a big bed and a large toilet, great for working with good internet connection. Although not the most modern, they are clean and in perfect condition. The service is friendly and helpful, with minor order mix-ups. The location is very convenient, near major attractions and my workplace. The dining experience is splendid, offering a wide range of food options. Facilities are top-notch, especially the pool area. Great value for money overall.

Rooms
9.0
The rooms are super big and spotlessly clean with a nice desk for work.
Service
8.0
The staff is friendly and very helpful, though there were occasional order mix-ups.
Location
9.0
The hotel is conveniently located near major attractions and my workplace.
Dining
9.0
The dining experience is splendid with a variety of oriental and western food.
Facilities
9.0
Top-notch facilities, especially the pool area.
Joey
United States, February  2024
8.6/10

My stay at the hotel was simply amazing! The rooms were spacious and extremely comfortable, offering great value for money. The service was top-notch with Desmond and Ana going above and beyond to make my stay memorable. The location was perfect, near the center of KL and just a short walk to KLCC park. The dining experience was fantastic with a wide variety of choices. Overall, a wonderful experience at an affordable price!

Rooms
9.0
The rooms were spacious and extremely comfortable, offering good value for money. I was impressed by the size of the bed - it was the biggest I have ever seen!
Service
9.0
The service was excellent. Desmond and Ana were so kind and helpful throughout my stay. From being collected at my arrival gate to being escorted through immigration, the service was outstanding.
Location
8.0
The hotel is conveniently located near the center of KL and just a short walk to KLCC park. It was perfect for accessing the attractions I wanted to visit.
Dining
8.0
The dining experience was delightful with a wide variety of choices. The service was great, and the manager always had a smile on his face.
Facilities
9.0
The facilities were fantastic. The hotel offers a range of services from room service to car hire, making my stay even more convenient.
Archibald
United Kingdom, February  2024
8.0/10

The hotel has modern facilities and a big work desk in each room, though some elements like the TV and decor felt a bit outdated. Overall, a minor concern for me.

Rooms
8.0
The room was equipped with modern facilities and a spacious work desk, but the TV and decor seemed a bit outdated, which didn't bother me much.
Service
7.0
The staff were all very friendly and helpful during my stay, showing good customer service. However, I was asked to pay for the car park on the first day, and there was some disturbance with the bell ringing at 10 pm.
Location
9.0
The hotel is conveniently located within a 10-minute walk to KL Twin Tower, shopping mall, and the train station. Just next to main attractions, making it cool to chill and explore the city center.
Dining
7.0
The dining experience was good overall with friendly and helpful staff. The options were plentiful, but it could improve with more personnel at the pastries and kids counter.
Facilities
9.0
The hotel facilities were abundant, providing all necessary amenities for a comfortable stay.
William
United Kingdom, October  2023
9.0/10

The hotel offers spacious and comfortable rooms, perfect for families with toddlers to roam around, but dining options could be better. The service is outstanding, with staff always going above and beyond to make guests feel welcome. The location is superb, with easy access to major attractions and shopping centers. The dining experience is diverse, catering to various tastes. Overall, a great value for the money.

Rooms
9.0
The rooms are large, spacious, and well-fitted out with very comfortable beds.
Service
10.0
The service is exceptional, with staff being very kind and friendly, providing outstanding assistance and making guests feel special.
Location
9.0
The location is fabulous, near all amenities, malls, and restaurants, making it convenient for exploring the city.
Dining
8.0
The dining options are wide-ranging, offering a variety of cuisines to cater to multi-national guests.
Facilities
9.0
The hotel boasts excellent facilities for a truly enjoyable stay.
Great location
Limited dining options
David
United States, October  2023
8.0/10

The hotel offers extremely spacious rooms that were spotlessly clean despite needing a little updating. The service was outstanding with a range of amenities provided. Its location near major attractions like KLCC was fantastic, even though some areas could use renovation. Dining experience is of good quality but could use some improvement.

Rooms
8.0
The room was extremely spacious and spotlessly clean, despite needing some updating.
Service
9.0
The service provided was outstanding, with a variety of amenities offered.
Location
8.0
The location was fantastic, being near major attractions like KLCC, though some areas could use renovation.
Dining
7.0
The dining experience offered good quality but could be improved.
Facilities
8.0
The hotel offers a range of facilities.
Joseph
United Kingdom, October  2023
7.8/10

The hotel is in a convenient location, just a 10-minute walk from The Petronas Towers and Suria KLCC Mall, making it easy to explore the area. The rooms were large and spacious but became uncomfortably hot during the night due to the air conditioning. The service was pleasant, especially thanks to the helpful staff members Desmond and Ana.

Rooms
7.0
The rooms were large and spacious but became very stuffy and hot at night due to the air conditioning.
Service
8.0
The service was pleasant, especially with the assistance from Desmond and Ana.
Location
9.0
The hotel's location is excellent, just a short walk from major attractions like The Petronas Towers and Suria KLCC Mall. The staff also went above and beyond to make our stay enjoyable.
Dining
7.0
The dining experience had a good variety of Western, Indian, and Malaysian options, but service could be slow during busy times.
Facilities
8.0
The hotel offered all the necessary facilities for a comfortable stay.
Cecil
United Kingdom, September  2023
8.0/10

The hotel offers incredibly spacious rooms, but there were some issues with ants. Despite that, the accommodations were pleasant and well-organized. The service was top-notch and very helpful, particularly from Mr Jason and the restaurant manager. The location is fabulous, close to all amenities and major attractions. The dining experience was magnificent, especially after a night out on the town. Overall, a mixed experience with some great features and minor inconveniences.

Rooms
7.0
The room I stayed in was super big for a premier king room, but unfortunately, it was full of ants that ended up in our bags and clothes.
Service
9.0
The staff were very good and friendly, providing excellent assistance that made my stay enjoyable.
Location
8.0
The hotel's location is fabulous, close to all amenities and attractions like The Petronas Towers and Suria KLCC Mall. However, the narrow turns between floors were slightly uncomfortable to navigate.
Dining
8.0
The dining options were splendid, offering a variety of choices from oriental to western food. The only downside was being a bit far from the mosque.
Facilities
8.0
The facilities were good, offering a range of services from room service to valet parking and tours assistance.
Friendly staff
Ants issue
Michael
United Kingdom, August  2023
9.6/10

My stay at the hotel was absolutely amazing! The rooms were incredibly spacious with the biggest bed I have ever seen and even included a mini lounge and office. The service was top-notch with staff like Desmond and Ana going above and beyond to make my stay pleasant. The location was perfect, just a short walk from the Petronas Towers and the Suria KLCC Mall. The dining experience offered a great variety of options, and the facilities were outstanding.

Rooms
10.0
The rooms were large, well-equipped, and truly luxurious.
Service
9.0
The staff, especially Desmond and Ana, were incredibly friendly and helpful.
Location
10.0
The hotel's location near the Petronas Towers and KLCC Mall was convenient beyond words.
Dining
9.0
The dining experience was fantastic with a wide variety of delicious options.
Facilities
10.0
The hotel's facilities were outstanding and exceeded all my expectations.
luxurious rooms
limited dining options
Phillip
United Kingdom, June  2023
8.2/10

The hotel had a bit of an old setting in the rooms, but they were spacious, clean, and nice. The service was excellent, very accommodating to my strict diet, and they quickly resolved any issues. The location was ideal, near the metro, Petronas Towers, and shopping mall. The dining options could benefit from more staff but offered a good selection of dishes. Overall, a comfortable stay with great service and convenience.

Rooms
8.0
The rooms seemed a bit old in setting but were big, clean, and nice.
Service
9.0
The staff offered 1st class service and quickly resolved any issues.
Location
9.0
Located at one of the best locations in Kuala Lumpur, near metro, Petronas Towers, and shopping mall.
Dining
7.0
The dining was accommodating, with good options, but could be crowded at times.
Facilities
8.0
The facilities were well-maintained and enjoyable.
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Rooms and Guests2 Guests, 1 Room